Upgrade Taos Computer Solutions

Love Mike. He's taken care of all my computer needs for years.

Mike has always been very responsive and quick to troubleshoot our problems and fix them.

Finest tech support in Taos County. No joke, I never met a more qualified computer tech than Mike at Upgrade Taos. Depend on getting competent, consistent and honest tech support!

I have visited Upgrade Taos Computer solutions twice now and I have been impressed both times. The first time I brought in my PC in a panic because both charging... read more ports had stopped working and Mike was able to fix the problem in about 15 minutes. The next time, I brought in my boyfriend's Macbook because we had accidentally spilled milk on the keyboard and he was able to fix it up to working condition in a matter of an hour or two. Whether it's a Mac or a PC, Mike and Misty are talented, experienced, and really care about their work. I'd trust them with any computer repair.

I was working online while visiting Taos when my laptop died. I found Upgrade and went to them because the tone of the other computer repair place's websites was harsh... read more ("$45 deposit required" or "up to 5 days to service your computer unless you want to pay $85 to jump the line"). Meanwhile, Upgrade's website is like, "most repairs can be done in an hour" sort of attitude with a friendly website. So, after making judgement based on website tone I drove over and was greeted by Max the giant dog (the only downside to Upgrade is being greeted by a giant barking dog). Anyway, Mike looked at my computer right there on the spot, gave me his quick assessment (not a good one either) and said he'd like to keep the computer for a while to run some tests. He called me a few hours later with the bad news (yup, dead computer). I picked it up and he wouldn't take any money for his work! No minimum charge, not deposit, nothing. He refused to take my money, saying he didn't do that much. So, next time I'm in Taos with a malfunctioning computer I'm going back over to see Max and Mike.

Easy to reach, very friendly, easy to drop off my computer when I needed to, and most importantly, he did the job a little quicker than estimated and for less... read more labor cost. Even an Apple Store takes longer to do a screen replacement. Don't hesitate to come here for work on your Mac; this was probably the best experience I have had at a computer repair shop.

Mike gave me counsel as if I was a friend or next door neighbor. We only met on the phone yet he went Above & Beyond anticipating all my pertinent... read more questions before I could even ask for some Free Advice. Patient, Friendly & Superbly Professional.

I'd give more than 5 stars if I could. Mike was absolutely splendid. I showed up close to closing time but he dove right into my problem and was extremely... read more thorough and professional. He even ordered a peripheral part on my behalf. If you're anywhere near Taos, that is where you must go for any computer problem.

We were visiting in town and had a computer emergency. We found Mike on Google, and he diagnosed the problem within an hour. He was super responsive and professional!